Description :
The Japan Market Data Services (MDS) team is expected to offer production-class support and deployment services, within an Enterprise scale environment. MDS represent an essential part of the overall infrastructure and their availability is a key component of the bank’s IT backbone. Their primary activities include ensuring timely delivery of real-time data delivery and electronic trading systems, actioning faults within short timeframes, continually improving current systems and standards, testing and implementing new systems and services, pro-actively researching next-generation applications and systems.
The IT infrastructure continues to grow and become more complex, with an ever increasing focus on high service levels and compliance to regulatory and audit issues.
Their customers include front-office traders, internal application owners, development areas and back-office/settlements.
Responsibilities:
Provide “one stop shop” for all Market Data activities within assigned business lines.
* Build, implement, support and integrate back end market data infrastructure for various data centers, UNIX, LINUX and Wintel servers for Bloomberg, Quick Financial Products, Broker services, Price Feeds and all RMDS related components.
* Apply best practices techniques for Monitoring, ESM, Compliance, Outage Management and Incident Communication
* Keep abreast of recurring support issues and escalate within MDS technical support, regional technical support and MDS global engineering as needed.
* Develop and maintain relationships with various business line representatives.
* Assist in KOP management and procedure for Disaster Recovery Events, Power Downs, and day-to-day operations
* Ensure accuracy of knowledge base, inventory, infrastructure diagrams and documentation.
* Work with regional MDS manager, divisional business representatives and bank wide cost committees on understanding and controlling costs.
* Nice to have working knowledge of MDM to abstract business profiles, product mix and spend.
* Serve as "advisor" on business usage of market data products and services.
* Support the cost recovery of market data expenditure from the business lines.
* Recommend hard changes in the use of data and or products to reduce overall MDS expenditures as well as increase business productivity.
* Coordination of new product roll outs and other special projects for particular business lines.
* Follow and adjust Market Data Engineering global standards on software and architecture.
* Assurance testing of internal applications to meet the Bank’s connectivity standards.
* Coordination of any vendor activity such as new system deployments, new subscription, account creation, product demo, training, etc.
Coordination of all service requests for particular business lines.
* Develop and deliver budget for each request.
* Ensure business line sign off of costs for each request.
* Help manage relationships with Market Data vendors, Exchanges and Market Data stakeholders
* Coordinate DR planning and budgeting for business lines.
Sound knowledge of the following:
* Reuters RMDS/RDFD
* Bloomberg
* Reuters 3000Xtra
* Good general knowledge of investment banking and financial markets
* Thorough understanding of the terminology and concepts associated with real-time financial market data
* Thorough experience of working in a high pressure support environment
* Project Management experience an advantage.
* Ability to work well under pressure.
* Ability to effectively prioritize their own workload.
* To be methodical in problem analysis and resolution.
* Willingness to ‘own’ problems until satisfactorily resolved.
* A team player with an aptitude to use initiative whilst complying with team standards.
* A willingness to help with the training of other team members.
* An ability to adjust to changing demands.
* Ability to learn fast
* Able to liaise with business as well as technical personnel to produce solutions acceptable to all parties |